Business Name: Ecliporia
Website: https://ecliporia.com
Last Updated: October 28, 2026
1. Overview
At Ecliporia, we are committed to providing a secure, transparent, and convenient online shopping experience.
This Payment Policy explains how payments are accepted, processed, and managed when customers purchase products through our website.
By placing an order on Ecliporia, you agree to the payment terms outlined below.
2. Accepted Payment Methods
Ecliporia accepts payments through the secure payment methods displayed at checkout.
Depending on availability and the payment services enabled on our website, these may include major credit and debit cards and supported digital payment options.
The payment methods available for your purchase will be clearly displayed during checkout.
All payments must be successfully authorized before an order can be processed.
3. Payment Currency
All product prices and transactions on Ecliporia are displayed and processed in United States Dollars (USD) unless otherwise stated at checkout.
If you use a payment method associated with another currency, your bank or payment provider may apply currency conversion rates or additional fees.
Any such fees are determined by your financial institution or payment provider.
4. Secure Payment Processing
We prioritize the security of our customers’ payment information.
Payments are processed through third-party payment service providers using their applicable security measures.
Sensitive payment information is handled by the relevant payment processor.
Ecliporia does not intentionally store complete credit or debit card numbers on its website servers.
Although we take reasonable measures to protect customer information, no online payment system can guarantee absolute security.
5. Payment Authorization
When you place an order, your selected payment method must be authorized by the relevant financial institution or payment provider.
If payment authorization fails, your order may not be completed.
Payments may be declined for reasons including:
- Insufficient available funds.
- Incorrect payment information.
- Card expiration or restrictions.
- Bank security checks.
- Payment provider verification requirements.
If your payment is declined, please contact your bank or payment provider or try another available payment method.
6. Order Confirmation
After successfully placing an order, you will receive an order confirmation through the email address provided during checkout.
The confirmation will include relevant order details, such as purchased products, order number, and total amount.
Order confirmation does not guarantee shipment if payment verification, product availability, or other necessary checks remain pending.
If we cannot fulfill an order after collecting payment, we will notify you and arrange an appropriate refund.
7. Pricing and Additional Charges
We strive to display accurate and transparent pricing throughout our website.
The total amount payable, including any applicable taxes or charges, will be displayed before you confirm your order.
Shipping: Ecliporia offers Free Standard Shipping to supported addresses throughout the United States.
There is no Standard Shipping charge for eligible orders.
Any applicable sales tax will be calculated and displayed during checkout.
We do not add undisclosed payment processing fees to customer orders.
8. Payment Verification and Fraud Prevention
To protect our customers and business, certain transactions may require additional verification.
We may review orders for unusual activity, incorrect billing information, unauthorized payment attempts, or potential fraud.
Where reasonably necessary, we reserve the right to delay processing, request appropriate verification, or cancel suspicious transactions.
Any payment collected for an order canceled by Ecliporia will be refunded in accordance with applicable law and our refund procedures.
9. Refunds and Payment Reversals
Ecliporia accepts eligible returns within 30 days of delivery, including defective and non-defective products.
Approved refunds are processed within 10 business days of approval.
Refunds are generally issued to the original payment method used for the purchase.
The time required for refunded funds to appear in your account may vary depending on your bank or payment provider.
We do not charge restocking fees, and Ecliporia covers return shipping costs for eligible returns.
For additional information, please review our Return & Refund Policy.
10. Failed or Duplicate Payments
If you experience a failed transaction, duplicate charge, or unexpected payment issue, please contact our customer support team.
Include your order number, transaction date, and a description of the issue.
For your security, please do not send complete card numbers, card security codes, or other sensitive payment credentials by email.
Our team will review the issue and assist with the appropriate next steps.
11. Payment Disputes
If you notice an incorrect or unauthorized charge associated with Ecliporia, we encourage you to contact us at support@ecliporia.com so we can investigate and help resolve the issue.
You may also contact your bank or payment provider directly.
Nothing in this policy limits your legal rights to dispute unauthorized or incorrect transactions.
12. Changes to This Payment Policy
Ecliporia may update this Payment Policy to reflect changes in payment processing services, business operations, or applicable legal requirements.
Any changes will be published on this page with an updated revision date.
13. Contact Us
If you have any questions regarding payments, billing, refunds, or order transactions, please contact our customer support team.
Business Name: Ecliporia
Website: https://ecliporia.com
Support Email: support@ecliporia.com
Phone: +1 (574) 241-6717
Business Address:
4615 Jamaica Dr NE
Albuquerque, NM 87111
United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
Thank you for shopping with Ecliporia. We appreciate your trust and are committed to providing a reliable and convenient online payment experience.