Terms of Service

Website: https://ecliporia.com
Business Name: Ecliporia
Last Updated: October 28, 2026

1. Overview

Welcome to Ecliporia!

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available at https://ecliporia.com.

Throughout these Terms, the words “we,” “us,” and “our” refer to Ecliporia. The words “you” and “your” refer to visitors, customers, and other users of our website.

By accessing our website or purchasing products from Ecliporia, you agree to these Terms of Service and our applicable policies.

If you do not agree with these Terms, please discontinue using our website.

2. Eligibility and Website Use

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you are using the website with the consent and supervision of a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for fraudulent, illegal, or unauthorized activities.
  • Submit false or misleading information.
  • Attempt to interfere with website security or functionality.
  • Introduce viruses, malware, or harmful software.
  • Copy or misuse website content without authorization.
  • Violate applicable laws or the rights of other users.

We reserve the right to restrict or terminate access to our website when reasonably necessary to address violations of these Terms.

3. Products and Product Information

Ecliporia offers a selection of tools, equipment, gardening products, household improvement essentials, power tools, and related products.

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, and availability information.

However, product colors, packaging, dimensions, and appearance may vary slightly due to manufacturing updates, display settings, or other factors.

We do not guarantee that every product description, image, or specification will be completely free from errors.

We reserve the right to correct inaccuracies and update product information when necessary.

Customers should carefully review product descriptions, specifications, and compatibility requirements before placing an order.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to limit product quantities, discontinue products, or update our product selection without prior notice.

If an item becomes unavailable after an order is placed, we will contact the customer regarding available options, including cancellation and a refund for the unavailable item.

5. Pricing and Payments

All prices displayed on Ecliporia are listed in U.S. Dollars (USD) unless otherwise indicated.

We reserve the right to update product prices, promotional offers, and discounts without prior notice.

The price displayed during checkout is the applicable purchase price, subject to any required taxes or other clearly disclosed charges.

Payments are processed through third-party payment service providers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Ecliporia does not guarantee approval of transactions declined by payment processors or financial institutions.

We reserve the right to cancel or decline orders where reasonably necessary due to suspected fraud, payment issues, or material pricing errors.

6. Order Acceptance and Confirmation

After placing an order, you may receive an order confirmation email containing your purchase details.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted or shipped.

Orders remain subject to payment authorization, product availability, and verification where reasonably necessary.

If we are unable to fulfill your order, we will notify you and arrange an appropriate refund for any payment collected for the canceled items.

7. Shipping and Delivery

Ecliporia offers Free Standard Shipping to supported addresses throughout the United States, including Alaska, Hawaii, and PO Box addresses.

Our estimated shipping schedule is:

  • Shipping Cost: Free ($0.00)
  • Order Handling Time: 1–3 business days
  • Estimated Transit Time: 8–9 business days
  • Estimated Total Delivery Time: 9–12 business days
  • Order Cutoff Time: 5:00 PM Eastern Time, Monday–Friday

Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances beyond our reasonable control.

Tracking information is generally provided within 1–3 business days after an order is placed.

For additional information, please review our Shipping Policy available on our website.

8. Returns, Refunds, and Exchanges

At Ecliporia, we accept returns of both defective and non-defective products within 30 days of delivery.

We also offer exchanges within 30 days of delivery.

Our return and refund terms include:

  • Non-defective products must be in new condition to qualify for a return.
  • Ecliporia covers return shipping costs for eligible defective and non-defective products.
  • Ecliporia covers shipping costs associated with eligible exchanges.
  • No restocking fees are charged.
  • Approved refunds are processed within 10 business days of approval.
  • Refunds are issued to the original payment method.

Customers must contact support@ecliporia.com before returning any product to receive appropriate instructions and the correct return mailing address.

Please review our Return & Refund Policy for complete details.

Nothing in these Terms limits any non-waivable consumer rights provided by applicable law.

9. Order Changes and Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible.

We will make reasonable efforts to accommodate requests before an order has been processed or shipped.

However, changes or cancellations cannot be guaranteed once an order has entered the fulfillment or shipping process.

If an order has already shipped, any eligible return will be handled in accordance with our Return & Refund Policy.

10. Customer Information and Account Responsibilities

You agree to provide accurate, current, and complete information when placing an order or creating an account.

This includes your name, billing address, shipping address, email address, and contact number.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you suspect unauthorized access.

Ecliporia is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by customers, except where required by applicable law.

11. Product Safety and Proper Use

Customers are responsible for reading and following applicable product instructions, safety warnings, and manufacturer recommendations.

Tools, machinery, electrical equipment, and power tools should be operated only for their intended purposes and with appropriate safety precautions.

Where necessary, customers should use suitable protective equipment and follow applicable safety requirements.

Ecliporia is not responsible for damage resulting from improper use, unauthorized modifications, or failure to follow product instructions, to the extent permitted by applicable law.

Nothing in this section excludes liability that cannot lawfully be excluded.

12. Intellectual Property

All original website content owned by Ecliporia, including our brand name, logos, graphics, website design, written content, and other protected materials, is subject to applicable intellectual property laws.

Third-party trademarks, product names, and manufacturer materials remain the property of their respective owners.

You may not reproduce, distribute, modify, or commercially exploit Ecliporia-owned content without prior written authorization, except as permitted by applicable law.

13. Third-Party Services and Links

Our website may contain links to third-party websites, payment processors, shipping providers, or other external services.

These third parties operate under their own terms, conditions, and privacy policies.

Ecliporia does not control third-party websites and is not responsible for their independent content, practices, or services.

We encourage customers to review the applicable policies of third-party providers before using their services.

14. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

We may collect information necessary to process orders, arrange deliveries, provide customer support, prevent fraud, and improve our services.

For further information about data collection, use, storage, and customer privacy rights, please review our Privacy Policy.

15. Prohibited Activities

You agree not to use our website to:

  • Engage in fraudulent transactions or unlawful conduct.
  • Infringe intellectual property rights.
  • Harass, threaten, or harm other individuals.
  • Distribute malicious code or harmful software.
  • Attempt unauthorized access to website systems.
  • Collect customer information without authorization.
  • Interfere with website functionality or security.
  • Misrepresent your identity or payment authorization.

We may take appropriate action against violations, including restricting access or reporting unlawful activity to relevant authorities.

16. Disclaimer of Warranties

We strive to maintain an accurate, secure, and functional online shopping experience.

However, we cannot guarantee that our website will always operate without interruption, technical errors, or temporary service disruptions.

Except for warranties expressly provided with products and any rights required by applicable law, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes applicable manufacturer warranties or statutory consumer protections.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Ecliporia will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply to liability that cannot legally be limited or excluded, including any applicable rights arising from defective products, personal injury, fraud, or other non-waivable legal protections.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Ecliporia harmless from third-party claims, losses, and reasonable expenses resulting from your unlawful use of our website or material violation of these Terms.

This provision does not apply where such claims arise from Ecliporia’s own unlawful conduct or where indemnification is prohibited by applicable law.

19. Governing Law

These Terms of Service are governed by the applicable laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any disputes arising from these Terms will be handled in accordance with applicable law and the jurisdictional requirements of the relevant courts.

Nothing in these Terms restricts consumer rights that cannot be waived under applicable law.

20. Changes to These Terms

Ecliporia reserves the right to update or modify these Terms of Service from time to time.

Changes will be published on this page with an updated revision date.

Material changes will be communicated where required by applicable law.

Your continued use of our website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

22. Entire Agreement

These Terms of Service, together with our applicable website policies, constitute the agreement governing your use of Ecliporia’s website and services, subject to any additional terms expressly agreed upon and applicable law.

23. Contact Information

For questions about these Terms of Service, orders, payments, shipping, or customer support, please contact us.

Business Name: Ecliporia

Website: https://ecliporia.com

Support Email: support@ecliporia.com

Phone: +1 (574) 241-6717

Business Address:
4615 Jamaica Dr NE
Albuquerque, NM 87111
United States

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)

Thank you for choosing Ecliporia. We appreciate your trust and look forward to serving your tools and equipment needs.